Shipping and Returns

USA Shipping

FREE SHIPPING ON ORDERS OVER $50
Why stop shopping when you can receive free shipping? With a minimum purchase of $50 or more at PrettyGirlsSweat.com, shipping is no cost to you. Orders sent by USPS Ground shipping usually arrive within 3-6 days.
 
Shipping Rates & Delivery

Service Estimated Cost Delivery Time
Standard Shipping $6.80 3-6 Days

Standard Service
Following credit authorization and verification, you will receive your order within 3-6 business days. This is an estimate. This does not include weekends or holidays. Since our warehouse is located in Atlanta, if your shipping address is a Georgia address you can expect your package a bit earlier — usually within 2-3 days. Standard Shipping will be via USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier and tracking options. 
 
PO Boxes & APO/FPO or U.S Territories
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority Mail service.

International Shipping
At this time, we do not offer international shipping.



Policy and Terms
By placing an order at PrettyGirlsSweat.com/shop, you are responsible for original shipping charges and the cost of return shipping back to Pretty Girls Sweat. This also applies to any shipments that are refused by you at delivery.

 


RETURN & EXCHANGES
All products are EXCHANGE only. Our products are carefully selected, but if there is a defect on the product you received, please email us at shop@prettygirlssweat.com and return in original package. We will be more than happy to exchange your product ASAP. Thank you!

If you are not satisfied with your purchase, you may return the items that are in their original condition (unworn, unused, undamaged) within 30 days of receipt, and we will be happy to exchange it for you. Unfortunately, the original shipping costs can not be refunded and the customer is responsible for any shipping costs related to the returned items. We highly recommend returning the items via a trackable and insured shipping service like USPS, UPS or FedEx to guarantee delivery. We are not responsible for packages shipped to us. Do not send any items back without us being notified. If you want to exchange any items, please contact us.
 
*free shipping on exchange orders is eligible for orders shipped USPS priority mail within the United States, exchanges can be made within 30 days of receipt.



 

FREQUENTLY ASKED QUESTIONS

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Our processing time is from 1 to 3 business days, but usually all the orders are shipped on the next business day. When your order has been processed and shipped, we'll send you an email confirmation with delivery information. 
 
DO YOU OFFER FREE SHIPPING?
Yes, we offer free standard shipping on domestic shipping on orders of $50 or more.
 
HOW MUCH IS THE SHIPPING?
We have a $6.80 flat-rate for all domestic shipping (via Priority USPS). You will receive the tracking number as soon you order is shipped.
 
DO YOU SHIP INTERNATIONALLY?
Unfortunately, we do not ship internationally at this time.

I'M HAVING TROUBLE PROCESSING MY ORDER. WHAT SHOULD I DO?
Our site is most compatible with Safari and Firefox web browsers. Please use either one to complete your online order. Thank you!

DO YOU HAVE A CUSTOMER SERVICE NUMBER?
We do not have a customer service number at this time. Please email us at shop@prettygirlssweat.com with questions about your order. Our hours of operation are Monday - Saturday, 9am - 5pm ET.